Clik here to view.
Re : Password verification on a Linux
Hi,Thanks for the post.At present, PMP does not support Password Verification while using PKI based authentication. Using PKI method, it will only reset the passwords but the verification will happen...
View ArticleClik here to view.
Re : Unable to share multiple resources to usergroup.
Hi,Thanks for the forum post.On the resource tab, you can share the resources only one by one. You can not select multiple resources on the resources tab and share them in bulk. In order to share...
View ArticleClik here to view.
Re : Password in sync, not true
Hi,Thanks for the post.Could you please let us know the resource type for which you are trying to do password reset and verification? Please ensure that remote reset is enabled and the credentials for...
View ArticleRe : Windows Server - PMP icon on taskbar red after reboot
Hi,Thanks for the post.The problem with tray icon might be due to some permission issue, tray icon is not having enough permissions. Right click and exit the tray icon from the task bar and then...
View ArticleClik here to view.
Re : PMP - Unable to set a custom rebrand image
Hi,Thanks for the post.Please change the logo from "jpg" to "gif" format and then try uploading it. Also, please try to save the logo in the location PMP installation...
View ArticleRe : Windows Server - PMP icon on taskbar red after reboot
Hi Chris, Thanks !. Your advice has resolved this problem for us. Our server has Windows UAC enabled so i guess that is why we experienced this behaviour.
View ArticleRe : PMP - Unable to set a custom rebrand image
Hi Chris, Unfortunately converting the file to GIF and then attempting the upload again still didn't work. The manual copy of the new version of the ps_logo_new.gif file to "PMP installation...
View Articleproblem with High avalability (MSSQL server)
Hi, I’m trying to set up High Availability like in this procedure http://www.manageengine.com/products/passwordmanagerpro/help/high-availability-mssql.html But I get the error when I’m trying to...
View ArticlePMP Stops
Whenever i have an session open on the sesrver the PMP works fine on the clients, but wen i close my session all clients fall out after a few min. Shouldnt the service continue regardless?
View ArticleRe : How to include resource group name column when exporting?
Hi,Thanks for the forum post.At present we don't have an option to show up the Resource group in an Exported XLS file. But, we have this already in our road map and we will be implementing this feature...
View ArticleUnable to login using radius with PAP
When trying to login using radius with PAP the PMP system identifies itself with the loopback address 127.0.0.1 instead of the external IP.How can I change this to the external IP as the authentication...
View ArticleMoving to Windows Server 2012 R2
I follow the documentation to move my installation to a new server. The server is running Windows Server 2012 R2.When I start the service, mysql initializes, then shutsdown. I get this error:The...
View ArticleInstalling PasswordManagerPro (pmp) on Debian Wheezy 7 64bit
I wanted to install pmp on a 64bit Debian linux system and ran into the problem, that the installer would start but end without a error message.InstallShield WizardInitializing InstallShield...
View ArticleClik here to view.
Re : Bulk reset of Local Administrator accounts in specific group
Hi Darren,Thanks for the forum post.You can also make use of the criteria based groups(dynamic group) to group a particular account from all the resources and perform a bulk password reset. For...
View ArticleClik here to view.
Re : Unable to login using radius with PAP
Hi Henk,Thanks for the forum post.Could you please let us know the radius server used for the authentication? Please send us the radius server used along with your contact details to...
View ArticlePMP Support
Has anyone figured out how to get support for PMP? I am running the latest version of PMP and Bulk Password Reset in Windows workson a seemingly random basis. The official "support" process is to...
View ArticleClik here to view.
Re : PMP Support
Hi Campbell,Our sincere apologies for the delay in addressing this issue.We can see that you reported an issue with Bulk Password Reset feature while using Agents and it has been on-going for a month...
View ArticleClik here to view.
Re : Installing PasswordManagerPro (pmp) on Debian Wheezy 7 64bit
Hi,Thanks for the post.Yes. This would really be helpful for the other users. We are working on updating our FAQ section with solutions for such environment specific issues. If you do encounter any...
View ArticleClik here to view.
Re : Moving to Windows Server 2012 R2
Hi,Thanks for the post and our sincere apologies for the delay in response.Please stop the service. Then open CMD with admin rights and navigate to PMP/bin directory. Execute the command pmp.bat start....
View ArticleRe : Error in fresh installation: "No available certificate or key...
I'm getting the same issue after apply some Windows updates. Working fine before hand.Any updates on a fix for this?
View Article