Hi,
Thanks for the post.
Could you please let us know the resource type for which you are trying to do password reset and verification? Please ensure that remote reset is enabled and the credentials for the remote password reset are supplied properly. You can refer this link which will provide the details for supplying the credentials & enabling remote reset for different resource types.
If you still face any difficulties, please send your contact details to passwordmanagerpro-support@manageengine.com so that we can schedule a web meeting session and assist you.
Thanks & Regards,
Chris
[Technical Consultant | Password Manager Pro]![]()
Chris
[Technical Consultant | Password Manager Pro]
