PMP Agent reporting certificate error
Hi!I'm testing the PMP Agent on a server and when I try to start the agent service, it stops immediately. The log file reports the following message:"PMP Logs : Agent started IsValidCert() :The...
View ArticleCannot reset password via PMP Agent
Hello again.I've setup the PMP Agent on one of the servers. It is running and has properly registered a resource for the server. I've setup two Windows account in the resource. One is a domain based...
View ArticlePMG Agent debug mode
HelloIs there a way to set the PMP Agent to write debug information to its log? I'm troubleshooting some problems and I need to know what's happening in the background when the agent tries to set...
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Re : Cannot reset password via PMP Agent
Hi,Thanks for the post.If this is just a Windows server, then you cannot add the domain based accounts under this resource. When you start the service, it will automatically add all the local accounts...
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Re : Auto Logon for Web Apps not working
Hi Arjun,Thanks for the post.We have moved away from the Bookmarklet feature. Instead we have built browser extensions which work better in AutoFilling the credentials. Please download the extensions...
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Re : For some windows systems not able to change privilege account password
Hi Arjun,PMP service uses WMI protocol for communicating with the target systems and uses RPC service to perform resets. So it is based on the group policy and windows updates applied that some...
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Re : Migrating from version 6.2.0 to version 8.5
Hi Figueira,Thanks for the post and our sincere apologies for the delay in response.The Database and restore will only work when you install the same version of PMP in the another machine. So in this...
View ArticleBuild 8503 and Ampersand (&) password reveal issues
Hello,After recently upgrading to Build 8503 I've noticed that any resource that has an ampersand (&) in the Resource Name or User Account name has an error every time you attempt to reveal the...
View ArticleInstallShield Wizard Error 5001
Hi I downloaded the ManageEngine_PMP_64bit . exe and am trying to install it but receive an error during install: "InstallShield Wizard Error 5001 an error occurred while running Setup. Please make...
View ArticleHigh Availability
Step 4: Specify the Location of Encryption Master KeyAfter extracting HAPack.zip in PMP Secondary Server, navigate to /conf folder, edit manage_key.conf and specify the location of pmp_key.key...
View ArticleRe : Auto Logon for Web Apps not working
Hi Ganesh,I have tried with add on and it is working fine.However the problem is if i logged in into add on and if i logged out from pmp user is still showing as logged in into add on. Is it possible...
View ArticleRe : Cannot reset password via PMP Agent
HiThanks for your answer. Does this mean that I can change the password for service running under a domain account if I use the agentless method? If I were to install the agent on the domain...
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Re : Cannot reset password via PMP Agent
Hi,Thanks for the mail.Yes. You are correct. If you want to manage the service account passwords then you have to go for Agentless mode where PMP has the ability to scan for services, reset the...
View ArticleRe : Cannot reset password via PMP Agent
Thanks for your reply. I'll check out the link you provided.RegardsErik
View ArticleWhere I can find the feature of update
Hi,I find the new update, but where can i find the New Feature for update? thank's you.From 8500/8501/8502 to 8503Upgrade pack 8500/8501/8502 to 8503From 8400/8401/8402/8403/8404 to 8500Upgrade pack...
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Re : PMG Agent debug mode
Hi,Thanks for the forum post.We don't have any debug agent. We usually prepare debug patch only for issues faced. However, since agent has the ability only to perform password reset and verification....
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Re : InstallShield Wizard Error 5001
Hi Todd,Thanks for the mail.Could you please let us know the OS and version in which you are installing PMP. Also, kindly ensure UAC is turned off in the machine in which PMP is installed and try...
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Re : Where I can find the feature of update
Hi,Thanks for the forum post.You can also access the release notes here to know about the features, enhancements, bug fixes etc added in each and every version of PMP.Feel free to write to us if you...
View ArticleRe : InstallShield Wizard Error 5001
Sure, its the x64 download installing on Server 2012 x64. I tried to install it also on my W7 x64 machine using a new download and got the same error. I will try the download again and email support if...
View ArticleNeed to allow RDP session with domain user only
Hi Team,For this I have done configuration as per below.I have added all domain resources in PMP and "BCITLAB - Domain Controller" is domain controller in my network.[Snap shot 1]Now I need to allow...
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