Hi Todd,
Thanks for the mail.
Could you please let us know the OS and version in which you are installing PMP. Also, kindly ensure UAC is turned off in the machine in which PMP is installed and try installing PMP with a administrator account. If you face any difficulities, please send us your contact details to passwordmanagerpro-support@manageengine.com along with your convenient date and time so that we can schedule a web meeting session and assist you.
Look forward to hear from you.