Disable Automatic Database Backups
We are currently running PMP 8.4.0 8404. our DBAs run daily backups of all SQL databases including transaction logs, and prevent any other application performing backups unless it is justified.As PMP...
View ArticleService stopped after 5 minutes
There is a problem with the application. After starting the service works for 5-6 minutes and there is a stop.The logs sleyuy see this:The Password Manager Pro service terminated with the following...
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Notification setting not working
I currently have the notification setting to not notify users, but when I make a change to a user's access, they receive an email.I tried to set it to notify, save that setting and then set it back to...
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Re : Service stopped after 5 minutes
Hi,Thanks for the post. Please try the below steps.Stop the PMP service, if running and delete all the log files present inside PMP/logs directory.Rename PMP/rec directory to rec_older.Start the PMP...
View ArticleRe : "Add Resource Group" takes more than 2mins to load
No one has an idea or a solution?
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Re : "Add Resource Group" takes more than 2mins to load
Hi Oli,Thanks for the post. We believe that this is due to the total number of Resources present for the Super Admin. Since a Super Admin can see all Resources added by all users, it looks like the...
View ArticleRe : Make the groups from "Sub group of" available for all
No one has an idea or a solution?
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Re : Make the groups from "Sub group of" available for all
Hi Oli,Thanks for the post. We have moved away from this design and we have provided a different way to create a Tree Structure out of the Resource Groups. Please navigate to Admin-->General...
View ArticleRe : "Add Resource Group" takes more than 2mins to load
Hi GaneshThanks for answer and the information.There are currently 127 resource groups (included soubgroups).I hope this is not so much for PMP.But both these issues were addressed in our recent...
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Re : "Add Resource Group" takes more than 2mins to load
Hi Oli,No. We have enhanced the queries that were used earlier to fetch the data for this page. So the Super admin can still see all the resources and groups after the upgrade. And it is not just the...
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Error when chaning/adding additional fields/categories
We've recently updated our Password Manager software to version 8.5.0, build number 8502.Following the upgrade we're unable to add/remove/change fields assigned to resources and accounts, or add and...
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Re : Error when chaning/adding additional fields/categories
Hi Mark,Thanks for the post.This is a browser version related issue. Please try using Chrome or Firefox and make sure that it is updated to the latest version. The try saving the custom field setting...
View ArticleRe : Error when chaning/adding additional fields/categories
Hello Ganesh,I've tried this in the version of Mozilla Firefox we're currently running and this has worked. We will just need to use Firefox until this is fixed in the PMP release or we upgrade to the...
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Re : Disable Automatic Database Backups
Hi Fabian,Thanks for the mail.For security reasons we have not provided the option to disable the Database Backup feature in the UI level. But you can change the frequency to monthly so that only one...
View ArticleRe : Bulk Update of the resource Description ( or any other attribute ) in PMP
This needs to be a feature, seriously. I need to update the resource type of a few hundred recently imported resources, and not having a simple way if bulk changing each attribute within the GUI just...
View ArticleAccess Control allows continual control
When I set a resource to have Access Control for a specified time, once that time expires, the user is kicked out of the remote session and back to the Resource.If the user clicks on the Open...
View ArticlePassword Reset feature not working for domain accounts
I can share and allow local accounts and the password reset feature under the Access Control settings works fine, but when I share a domain account, the password reset feature fails every time.
View ArticleRe : Password Reset feature not working for domain accounts
Hi Tracy, How are you trying to change the password? You may use the following steps if you have not already done so. 1. Select "discover resources"2. Fill out the form with your domain info, and...
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Re : Password Reset feature not working for domain accounts
I'm using the feature under Access Control when you share a Resource.Once a user checks in a resource, the system is supposed to reset the password for increased security. When sharing a local account...
View ArticlePMP - Is the license only restricted to Administror or also Password...
Hello, on the license page (https://store.manageengine.com/passwordmanagerpro/perpetual.html) i´ve seen, there is for each license a restriction to Administrators, not Named Users like in other...
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