Hi,
Thanks for the post. Please try the below steps.
- Stop the PMP service, if running and delete all the log files present inside PMP/logs directory.
- Rename PMP/rec directory to rec_older.
- Start the PMP service and continue using it for sometime.
- It should work without any issues.
- But if it stops, please zip and send us the entire logs directory.
We will analyze the logs and get back to you immediately.