Re : One Resource group not working normal
Hi Ganesh,Its a criteria based group ,Machine names are distinguished by regions . I have windows account in this group like other three resource groups . I have sent you the email at your given email...
View Articlechange HA addresses
I setup HA using the fqdn's of my primary and secondary PMP servers but I could do with changing it to work with the hostnames only. Is it possible to do this without reimplementing HA?
View ArticleRe : Password Auditor Role Customization
Hi PMP team,I am just modifying the query as previous query has been resolved.I was made to understand that User with Password Auditor role can audit all resources of the system. That is fine.However...
View ArticleDuo 2fa and Chrome Extension not working
Good Afternoon,I am demoing Password Manger Pro to see if it will meet our security needs. I have successfully setup PMP and DUO for the web console, however after installing the Chrome...
View ArticleScript to export resources and passwords
Hello Support,Is there a script that we can use to schedule to export resources?We have many resource groups and it is difficult to manage one by one.Many thanks,Vanessa
View ArticleSSL certificate problem for agent connection
Hi,We bought and install a ssl certificate from godaddy after pmp server installation completedThe pmp agent does not work after changing the ssl certificate. The agent's configuration file still...
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Icon Size Issue
I just found a strange looking thing when I change some things in the ressourcegroups.I realized that this "think" is a icon I uploaded before the update. Right the Icon I upload, left the Icon shown...
View ArticleRe : HA Setup Fails - Stop the Server then run this script
It was the database_params.conf file. We moved it out per best practice however the software needs it back in the default PMP install directory in order for the HA pack to work. Hope this helps...
View ArticleMS SQL Server Service
Hello,There is a problem when restarting SQL service (main service).PMP Restart at first main service without changing Agent password and that fails. Then PMP restart Agent service and change password...
View ArticleRe : Why is it so HARD TO GET SUPPORT ?
It would be very nice to register and create tickets but my registration attempt stopped at registering my password. Whatever I chose as a password, didn't let me proceed any further than that screen....
View ArticleUnable to create Super Adminiatrator
Hi, I trying to create a Super Administrator account; however, the option to allow "All passwords in the system" isn't highlighted. For some reason, I believe I may have create one previously, and...
View ArticleLimitation on the number of character for a password
G'day folksI'm new to Password Manager Pro and currently trying to get a grip of setting up some resources and putting in some complicated passwords.I have come across a 14+ characters password in my...
View ArticleRe : Limitation on the number of character for a password
Hi Zaldy, I trust all is well....You may want to try the following, and see if it helps you. 1. Once logged in, go to "Admin"2. Scroll down to the "Customize" section3. Select "Password Policies"4....
View ArticleSupport for email setup
Request help to configure the SMTP server details used in the Password Manager Pro application.I send screen with the evidence of the configuration I place, with the error
View ArticleHow to query the database from windows command line ?
Our toast user addition process is when we add user to an existing AD group, user becomes a toast user and gets autheticated by the AD server when he/she needs to login. User deletion on the other hand...
View ArticlePMP 9.0 User Account @ symbol replaced with @
After upgrading to PMP 9.0 (Build 9000) I have noticed those Resources with User Account's that contain an @ symbol are being replaced with @ when being copied to the clipboard.For example,...
View ArticleRe : Limitation on the number of character for a password
Hi Rickie,I have tested this and it did work. Appreciate it very much.Cheers,Zaldy
View ArticlePassword Manager Pro V9000 RDP using Domain Account Issue
I'm currently running a trial/evaluation copy of v9000 to learn it.I've noticed where if I use RDP Using Domain Account under Remote Connection from the All My Passwords view, the connection doesn't...
View ArticlePMP service won't start - MySQL mysql.user has no `Event_priv` column at...
Hi there,Our PMP installations tarted crashing on Friday. These event log errors are showing:mysql.user has no `Event_priv` column at position 29We have changed the service to start as a privileged...
View ArticleError running HASetup.bat
HiI recently upgraded Password manager Pro to Build 9000 and is trying to configure HA, the upgrade went well but when trying to run HASetup.bat in command window on the primary I always get "PMP...
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