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Re : SAML Authentication with Citrix Netscaler IdP

Hi Adam,Thanks for the post and apologies for the delay in response.1)The the user name format is what we check during the SAML authentication and am afraid, it cannot be configured for the Local users...

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Re : OS Migration (Windows to Linux)

Hi,Thanks for the forum post.Unfortunately, we do not have the OS level migration for PMP now. Since Linux being a Case sensitive operating system while Windows is not, the database will not properly...

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Re : Password Manager Pro eventually crashes and won't restart

Hi,Thanks for the post and update.Let us know if you need any further assistance.  Password Manager Pro TeamEmail: passwordmanagerpro-support@manageengine.comPassword Manager Pro - Enterprise Password...

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Re : High Availability (with PostgreSQL database)

Hi Todd,Thanks for the post.Please find our answers below.1)  In case of  PostgreSQL or MS-SQL database as back-end, when Primary server goes down, the Secondary will offer 'Read/Write' access to the...

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Re : SAML Authentication with Citrix Netscaler IdP

Thanks for the reply.  I opened a case and had the same answers supplied.  Here is my outcome:1) I am not trying to use both local and ldap accounts, I want to use ldap accounts, however sending the...

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Re : Copying/Viewsing password very slow

Hi,Thanks for the forum post.The issue varies from one installation and another. Please send your contact details to passwordmanagerpro-support@manageengine.com so that we can schedule a web meeting...

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Re : SSH API Not working after upgrade to build 8602

Did you ever get any answer to this?I just recently tried enabling the ssh API and ran into exactly the same problem.   Since I hadn't used this feature before, I had assumed it was related to my...

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8603 - Database will not backup - gives error date "finished at" Dec 31, 1969...

Just rebuild my password manager from scratch and imported in my passwords via CSV file. When database was "empty" a full backup occurred without issue. When I imported all my passwords (which occurred...

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Password Manager Pro daily backup fails 8600

Just created from scratch a new install of 8600. Everything works fine but the daily backup fails and under the system task audit log it shows the time as Dec 31,, 1969 and fails when I do a instant...

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Resource Type Synchronisation

Hello,We have a number of organisations that we would like to add additional resource types too. What is the best way to achieve this? There should be an option when creating a new resource type to...

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Resource Type Sync

Hello,We have many organisations that we would like to add the same additional resource types to. What is the best way to achieve this?Ideally I think there should be an option to syncronise resources...

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Add Linux machine for VNC

Hi,We would like to add Linux machine to access GUI interface.We tried to add it manually but failed. Can anyone help me with step by step procedure.Regards,Russell

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Re : SSH API Not working after upgrade to build 8602

Hi,Thanks for the forum post.We kindly request you to add the following In the SSH command after the port and try to execute it and check the request. -o KexAlgorithms=diffie-hellman-group14-sha1...

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Re : Add Linux machine for VNC

I was able to do this with a SUSE Linux server so I could VNC connect via PMP.What I did was to add the SUSE Linux server as a Resource with the Windows Domain as the Resource type. This is an...

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Adding whitelist to PMP

HiI'm trying to add a whitelist to only allow access to PMP from only itself (the server where PMP is installed).  I created the following rule as per the documentation:        <Context path=""...

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Rest API replace resource owner

HiI want to use the Rest API for replace Resource Owner. Can you help with the correct command? I need it in order to create the automatic resource archive.

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After updates PMP won't start

HiI've just upgraded PMP step by step from 6500 to 8604 on Windows Server 2012 R2. I am now unable to start the service. In Event Viewer I'm receiving the error:The Password Manager Pro service...

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Re : Add Linux machine for VNC

Thanks Tracy for the reply. What's the username you put during resource importation. Because VNC doesn't use any username to connect. Regards,Russell

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Disable auto-fill option in PMP web extension

Hi,I want be able to autocomplete the username and password of the web site accounts by pressing the blue icon of the web plugin and clicking on the relevant account from the resource tab or by...

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Re : SSH API Not working after upgrade to build 8602

ok.. If I add the additional algorithm line, it does appear to work.   Although, for every password I've tried to retrieve via the CLI API, I've gotten "ERROR: api_test do not have permission to...

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