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Re : The Password Manager Pro service terminated with service-specific error...

Hi, Our apologies for the inconvenience caused. Please zip and send the <PMP-Home>/logs folder along with your contact details for passwordmanagerpro-support@manageengine.com so that we can...

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Export recorded sessions

Would be nice to have the ability to export the recorded sessions so they can be viewed by non PMP users or attached to incidents

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UNable to login to PMP Console

Needs assistance on this. We're unable to login to the PMP COnsole using AD Credentials. Forgot the default local ID.

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About auto login helper

I open a linux server with putty,It does nothing.I have installed putty in my C:\Program Files (x86)\PuTTY. After I put the putty.exe file on my desktop.It worked. It's also a trouble with securecrt. why?

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difficult to edit file used VI command

Dear Team, It is very difficult  to edit file used VI command. After open the file , scroll jump  to down of the desktop

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Re : difficult to edit file used VI command

Hi Ruhuul,  Thanks for the mail. The reason for this issue is due to the VI editor adding tilde values on all the empty lines. So PMP scrolls all way to the bottom and takes you to the 1000th line.Our...

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Launcing Autologon with different browsers

Hi There, Having issues launching servers configured for autologon with different browsers. IE: Launches new tab/window but then prompts to close Chrome: Does not display credentials/reason popup...

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Using AD accounts on "Web Site Accounts" Resource type

Hello ManageEngine, We have some web applications in our environment that use actual Active Directory accounts to logon to. And we would like to make full use of the Remote Password Reset feature with...

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Password reset on zOS

Dear Sirs did anybody succeed in resetting password on zOS systems? I know PMP uses IBM Toolbox for Java APIs to connect to AS400 (iSeries) systems. WOuld it be possible to do the same on mainframes?...

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Re : FIPS 140-2 Compliant Mode and PostgreSQL

Hi Fabrizio, Thanks for the forum post. You can currently configure PMP in FIPS 140-2 complaint mode only with MS-SQL database as back-end. We are analyzing the feasibility to support PostgreSQL and...

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Re : Password reset on zOS

Hi Stefano, Thanks for the forum post. At present, we don't support zOS. We will add this request to our road-map. We will analyse the feasibility and provide an option to support IBM mainframe. If you...

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Re : Export recorded sessions

Hi, Thanks for the forum post. There is no option to export the recorded sessions.  But if you have a requirement where you would like to have all the recorded sessions in your filesystem in addition...

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Re : UNable to login to PMP Console

Hi, Our apologies for the inconvenience caused. Please zip and send the <PMP-Home>/logs folder along with your contact details to passwordmanagerpro-support@manageengine.com so that we can...

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Re : About auto login helper

Hi, Thanks for the forum post. Is it a 32-bit or 64-bit machine? If it is 32-bit machine then the putty.exe should be present inside c:/windows/system32 folder and on 64-bit machines putty.exe should...

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Mouse pointing issue at RDP session

We are connecting to windows server used auto login feature.  We are facing problem to work with mouse.  Mouse pointer is pointing to one location but selecting location is down. Mouse pointing issue...

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Private key (.ppk, .pem) retrieval via the API

Currently evaluating PMP and have nothing but good things to say about the tool. One of the questions that came out of our evaluation was "Can we use this tool to store private access keys instead of...

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[Build 7500]Auto-login through clickable link?

Hello, I would like to know if we can still use the links&placeholders to login to websites from within PMP(1 click login, instead of a few more), Right now, users can open the password manager(a...

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Sharing the password without letting users know the password

Dear PMP users, I have the need to share passwords to password users without letting them know the password, and forcing them to connect to systems via auto-logon. As far as I understood, every shared...

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Re : Sharing the password without letting users know the password

There was a nice setting, admin > General Settings > Password Retrieval Uncheck "Allow users to retrieve passwords for which auto logon is configured" Kind regards, Frank

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Re : Sharing the password without letting users know the password

Thanks for the prompt response! That's what I needed. Regards

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