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Re : Bookmarklet

Hi Steve, Thank you for taking time to post in our Forums. The Bookmarklet feature is very much available in 7100 version.  You can drag and drop the bookmarklet from the Web Console by clicking on the...

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Re : Can’t connect with MS SQL DB.

Can anyone help me to set the SQL DB permissions ?

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Skip to/fast forward to a position in an audit video

Hi, In PMP we have engineers that require RDP sessions open on resources for hours at a time. Auditing these is very hard if we have to sit through the whole recorded session.   Is there a way to skip...

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Adding Users from AD

Hello ManageEngine, While importing users from AD, I was wondering if there is a way to make default the option to disable Mobile Access for the users to be imported while in the process? Thanks &...

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Running a report with disabled/deleted users

I was running a report on password usage and noticed that some of our password administrators who are no longer with the company have disappeared from the reports. Since we link our authentication to...

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Re : Can’t connect with MS SQL DB.

Hi Eugen, Thank you for taking time to post in our Forums. The error message "Cannot open database "PASSTRIX" requested by the login. The login failed." is because of the login privileges to MS-SQL...

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Re : Skip to/fast forward to a position in an audit video

Hi Richard, Thank you for taking time to post in our Forums. At present, we do not have an option to Fast Forward/Skip To option when you playback recorded sessions in Password Manager Pro.  We already...

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Re : Adding Users from AD

Hi Mércio, Thank you for taking time to post in our Forums. At present, there is no option to automatically disable mobile access for users imported from Active Directory.  This has be to done manually...

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Re : API Example Powershell / .Net

Hi david,  how is that script working for you.. if i ran this against my password manager  ill get an ssl error.  cheers  martijn

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Re : Running a report with disabled/deleted users

Hi Michael, Thank you for taking time to post in our Forums. Can you let us know which report you are trying to generate to check the password usage?  As all the password activities are being audited,...

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Account Lockout

I have a user who is setup with the role "Super Administrator" and has recently changed their password in Active Directory, now they keep getting locked everyday at the same time and the lockout is...

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Re : Account Lockout

Hi Derek, Our apologies for the inconvenience caused. Can you please search whether this super administrator account has been added as "User Account" under a resource in Password Manager Pro?  You...

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Re : HA - some troubles

HI!I do steps that you wrote.   I stop  the primary app and DB service, then  Try to access the secondary web UI and get the clear screen only.  If I do restart pmp service it is going to work. Why is...

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trouble when change password

Hi, I have: 1. Win server 2012 - Primary PMP 2. Win server MSSQL DB - Primary DB 3. Win server 2012 - Secondary PMP 4.  Win server MSSQL DB - Secondary DB PMP version 7.1 I have some problems, when I...

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Re : trouble when change password

Hi Valeriya, Thank you for taking time to post in our Forums. This error with error code - ORA-28221, occurs when the user who is configured as the "Administrator Account" for the Oracle DB Server...

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Diffrent access control settings for each day?

Hi, We have different people in the office on different days and have a separate support team on weekends. Due to this we require a different access control settings for certain days in the week.   In...

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Rest Api Documenation

Is there a details document containing all the fields that can be used in the api call. ?  Where in the process of using the api to add resources of newly installed servers.  To allow us to mass reset...

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HA secondary server not recognizing PMP Licence

Hello ManageEngine, A small question. I upgraded our product from a trial to Premium licence after successfully configuring  High Availability, and now the secondary server is not reconizing the...

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32-Bit or 64-Bit Operating Sytem

Looking at the System Requirements in the Installation & Getting Started Document, and it shows all the operating systems that PMP supports. However, the document does not specify if PMP supports...

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Re : Rest Api Documenation

Hi Martinjn1, Thank you for taking time to post in our Forums. You can refer the complete help documentation for using REST API here which allows any application to connect, interact and integrate with...

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