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Re : Running a report with disabled/deleted users

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Hi Michael,

Thank you for taking time to post in our Forums.

Can you let us know which report you are trying to generate to check the password usage?  As all the password activities are being audited, the Audit will contain information of the password access even for deleted users.  Some of our reports are also based on the Audits recorded in Password Manager Pro.  You can generate a Password Activity Report under Canned Reports and look for a particular password activity to find whether you are able to see the activity done by the disabled administrators.

Alternatively, you can create a Custom Report based on Resource Audit, provide the criteria as "Operation Type" "equals" "Password Retrieved" so that you would be able to get the complete information of all the passwords that are retrieved which would contain information about all the users who had accessed.

Let us know how it goes.

You may feel free to reply to this post or send an email to us at passwordmanagerpro-support@manageengine.com, if you have any questions.

Thanks,
Barani
Team Password Manager Pro

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