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Re : PMP - Relink user account with new account in Active Directory

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Hi Eric,

Thanks for the post.
If you have delete the old AD account from PMP then all the data(resources, password etc) will be also removed from PMP permanently. However, we can re-import the user as fresh user inside PMP and it should work fine. After re-importing if the user faces any problem. Please zip and send the <PMP-Home>/logs folder to passwordmanagerpro-support@manageneengine.com along with your contact details so that we can analyse the root cause and get back to you.

Look forward to hear from you.

Thanks & Regards,
Chris
[Technical Consultant | Password Manager Pro]



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