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Re : SMTP Auth Issue with PMP

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Hi Stephan,

Thanks for the post and our apologies for the inconvenience caused.
Np. The special characters in the password should not cause any problem. Are you using a internal mail server or any external mail server like gmail? Try sending the test mail and let us know the error message which you receive. Also, zip and send us the <PMP-Home>/Logs directory along with the screenshot of the mail server setting screen to passwordmanagerpro-support@manageengine.com so that we can analyse the issue and get back to you.

Look forward to hear from you.

Thanks & Regards,
Chris
[Technical Consultant | Password Manager Pro]



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