| Hi Ruhul,
Thanks for the mail.
Could you please let us know from when you are
facing this issue? Was this working fine before or is this
first time you are using the product and facing this issue?
If it was working fine before, could you please let us know
whether an browser or product update was done. Also, let us
know whether you are facing this issue in all the browser or
in any particular browser. Please help us with more
information so that we will be in a better position to
assist you.
Also, please send us your contact details to passwordmanagerpro-support@manageengine.com
so that we can send you the latest spark gateway sample
program using which we can test the connection.
Look forward to hear from you.
Thanks & Regards, Chris [Technical Consultant | Password Manager Pro] |
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Re : Mouse pointing issue at RDP session
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