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Re : missing imported resources

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Hi Catherine,

Thanks for the forum post.
Request you to import the Resources separately based on the OU or Sub OU than trying to import them in a bulk. Please try the below mentioned steps.

1)Navigate to Resources->More Actions->Import from Domain.
2)Provide the appropriate details and leave the last three fields blank.
3)Select Import and you will find PMP to display all the OU and Sub Ou's in your domain.
4)Select the OU's one by one and try the import again.
5)Also, you can turn on the advanced setting to drilled down the OU list till the last level. You can follow the below steps.
  • Stop the PMP Service.
  • Navigate to the <PMP Installation Directory>\conf folder.
  • Open the file system_properties.conf.
  • Search for the entry - #subou.enabled=true
  • Remove the '#' sign in front of this entry.
  • Save the file.
  • Start the PMP service.
Now you can click on the main OU in the enumerated list and the Sub OU will be listed down. You can select the required OU and import into PMP. 

Password Manager Pro Team
Email: passwordmanagerpro-support@manageengine.com
Password Manager Pro - Enterprise Password Management Software

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