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Re : Upgrade from 6903 to 7000 fails

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Hi Henk,

Our apologies for the inconvenience caused.

Please revert back to the backup taken before upgrading the product and follow the below mentioned steps before performing the upgrade.

  • Stop the PMP service.
  • Open the file postgres_ext.conf present inside <PMP-Home>/pgsql/data    Search for the text listen_addresses = '*,localhost' and remove the text localhost so it should be listen_addresses = '*'
  • Save the file and exit.
Now, upgrade PMP to the latest version(7000) and then try starting the service and let us know how it goes.

If you still face any issues, please send us your contact details, convenient date and time so that we can schedule a web meeting session and assist you with the upgrade.

Look forward to hear from you.

Regards,
Prasad.


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