Please follow the below mentioned steps and then try the upgrade. Also, have you updated the jre as specified here before applying the upgrade patch? Please ensure to take a backup of the full pmp installation directory prior to the upgrade or making any changes.
- Edit the UpdateManager.sh file present in PMP/bin.
- Search for Xmx100m and change it to Xmx256m.
- Add a new line -Dtools.discSpaceCheck=false next to Xmx256m and save. For eg: %JAVA_HOME%\bin\java" -Xmx256m -Dtools.discSpaceCheck=false -Dtier-type=BE -Djava.library.path=.\lib\native -Dtier-id=BE1 com.adventnet.tools.update.installer.UpdateManager -u conf %*
- Rename the Patch folder present inside PMP folder to Patch.old.
- Try the upgrade again and let us know how it goes.
Please write to us if you have any further queries.
Password Manager Pro Team
Email: passwordmanagerpro-support@manageengine.com
Password Manager Pro - Enterprise Password Management Software